Anthony Diaz – Escrow Officer – Inter Valley Escrow – Pasadena, CA
Anthony provides a brief summary of the Escrow Roll-Out & Opening Process aka The Warm Handoff.
When we first open up escrow we like to call the buyer and seller to greet them. Let them know what to expect with their process, and send out some emails. Sometimes these emails get stuck in spam, they get stuck in the junk folder, and the buyer and seller don’t even know they’re there.
How many times have you had a buyer not receive their wiring instructions? Make sure to advise your clients to check their spam folders to make sure your emails aren’t stuck there.