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Supra KeyBox Administration Hours
Monday to Tues: 8:30 am to 4:00 pm
Friday: 9:30 am to 4:00 pm
For support outside these hours, please call Supra directly at 877-699-6787.
Supra Keybox Services:
- Issue new or replacement keys
- Upgrade to eKEY
- Downgrade from eKEY to XpressKEY
Appointments are recommended.
- Key Service Dues and Fees
- Supra Alert for iPhone & iPad Users
- See List of Supra-Compatible Phones
- Supra eKEY for BlackBerry PRIV
Where Does My Supra Key Work?
The system works in all cities in LA, Riverside, San Bernardino, Ventura and Orange Counties – as long as the box has been purchased from an association in one of those counties.
Supra Tips & Tricks:
You may think that the closer you hold your electronic key to an iBox, the better. Not so! The best way to open an iBox is to hold your key between 6 and 12 inches away from the purple lens, not right next to it. And in bright sunlight, you may need to shield the iBox as you try to beam it open.
The XpressKEY is sensitive to heat and direct sunlight:
Do not leave your key in the car for long periods on hot days.
When opening the KeyBox, cover the XpressKEY with your hand or a piece of paper as direct sunlight will interfere with the beaming of the code.
Leased Lockboxes must remain in the PFAR inventory. Leased Lockboxes may not be transferred or reprogrammed for use in another association. Please call PFAR if you have any questions.