If you’ve lost important documents or identification in the fires, many can be replaced. Below is a guide to help you begin the process of recovering some of the most commonly needed documents. You can contact the respective agencies directly for assistance or consult the California Office of Emergency Services website for additional information.
Birth Certificates and Death Certificates
- Agency: California Department of Public Health
- Website: www.cdph.ca.gov
- Phone: 916-445-2684
- Fees: Birth Certificate – $25 | Death Certificate – $21
California Driver License
- Agency: California Department of Motor Vehicles
- Phone: 800-777-0133
- Website: www.dmv.ca.gov
- Process: Visit a DMV office to complete an application or use online services (requires an online account).
EBT (CalFresh) Card
- Contact: 877-328-9677
- Local Support: Reach out to your local county social services worker.
Green Cards
- Agency: U.S. Citizenship and Immigration Services (USCIS)
- Phone: 800-375-5283
- Website: www.uscis.gov
Medicare Cards
- Agency: Social Security Administration (SSA)
- Phone: 800-772-1213 | (TTY): 800-325-0778
- Website: www.ssa.gov/medicare
Military Records
- Agency: National Archives
- Phone: 866-272-6272
- Website: www.archives.gov/contact
Passport
- Agency: U.S. Department of State
- Phone: 877-487-2778 | (TTY): 888-874-7793
- Website: www.travel.state.gov
Social Security Card
- Agency: Social Security Administration (SSA)
- Phone: 800-772-1213 | (TTY): 800-325-0778
- Website: www.ssa.gov
U.S. Savings Bonds
- Agency: U.S. Treasury
- Phone: 844-284-2676
- Website: www.treasurydirect.gov
U.S. Tax Returns
- Agency: Internal Revenue Service (IRS)
- Phone: 800-829-1040
- Website: www.irs.gov
Credit Cards
- American Express: 800-992-3404 | www.americanexpress.com
- Discover: 800-347-2683 | www.discover.com
- Mastercard: 800-627-8372 | www.mastercard.com
- Visa: 800-847-2911 | www.usa.visa.com
Additional Resources
For further assistance, visit the California Office of Emergency Services website to access comprehensive support options for fire recovery.
